Introduction
ENDOSINO recognises that personal information is entrusted to us and is committed to protecting it in accordance with applicable data protection laws and principles. This Privacy Statement explains how we collect, use, disclose, and safeguard personal information in the course of operating our business.
Scope
This Privacy Statement (“Statement”) applies to personal information collected or processed by ENDOSINO, its affiliates or subsidiaries (“ENDOSINO”, “we”, “our”, “us”) when individuals interact with us, including through our websites, products, services, customer support, events, or business communications.
This Statement applies to both online and offline data collection. Certain activities involving specific categories of data (such as health-related information) may be subject to additional or separate privacy notices, which will be clearly identified where applicable.
Information We Collect
We may collect personal information for purposes including, but not limited to:
- Providing and managing our products and services
- Responding to enquiries and customer support requests
- Registering products, events, or training programs
- Improving our products, services, and website functionality
- Managing contractual, tender, or business relationships
- Complying with legal and regulatory obligations
- Marketing communications, where permitted by law
Personal information collected may include:
- Contact details (such as name, company, email address, phone number, job title)
- Technical data (such as IP address, browser type, device information)
- Business-related information (such as purchase history or product enquiries)
- Images, video, or audio recordings where consent has been provided
- Other information voluntarily provided to us
Where required by law, sensitive personal data (such as health-related information) will be processed only with appropriate safeguards.
Legal Basis for Processing
We process personal information based on one or more of the following legal grounds, depending on the applicable jurisdiction:
- Your consent
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate business interests, where such interests do not override your rights
- Protection of public interest, public health, or legal claims where applicable
Failure to provide certain information may limit our ability to provide requested services.
Cookies and Tracking Technologies
We may use cookies or similar technologies to improve website performance and user experience. For more details, please refer to our Cookie Policy.
Cross-Border Data Transfers
Where personal information is transferred outside the country of collection, ENDOSINO implements appropriate safeguards to ensure an adequate level of data protection in accordance with applicable laws.
Children’s Privacy
ENDOSINO does not knowingly collect personal information from individuals under the age of 16 without verified parental or legal guardian consent.
Data Retention
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Statement or to comply with legal obligations.
Disclosure of Information
We may share personal information with trusted service providers, affiliates, or partners who assist us in operating our business, subject to appropriate confidentiality and data protection obligations. ENDOSINO does not sell personal information to third parties.
Security
ENDOSINO maintains reasonable physical, technical, and organisational measures to protect personal information against unauthorised access, loss, or misuse.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, or to object to certain processing activities. To exercise your rights, please contact us using the details below.
Updates to This Statement
This Privacy Statement may be updated from time to time. Any changes will be posted on this page with the updated revision date.
Contact Us
If you have questions or concerns about this Privacy Statement or our data protection practices, please contact:
Email: privacy@endosino.com
Company: ENDOSINO ENDOSCOPY CHINA LTD
Last Updated: May 2025